The course is designed to introduce students to tools used in marketing analytics. Companies have been collecting vast databases to aid them in making sound marketing decisions. Examples include retail scanner panel data which keeps track of customers’ purchase histories, loyalty-program data monitoring purchasing under different promotional environments, social network and online shopping history data. The course uses several marketing data sources to illustrate how to use statistical marketing models to evaluate the impacts of marketing-mix, and manage customer lifetime value. Not eligible for CR/NCR option. Contact Rotman Commerce for details.
RSM411H1 (Special Topics in Management: Marketing Data, Models and Decisions), offered in Winter 2011, Winter 2012, Winter 2013, and Fall 2014